I was in the Upper Peninsula of Michigan for the past few days for work and then a couple of days of vacation. I found Google Glass to be a fantastic traveling companion. But then, on the drive home, I suddenly discovered my new unit that is less than a month old has already developed the fatal design flaw known as foil bubbling.
This is the second time I’ve had this happen, although my first unit lasted 6 months without any problems with the foil. Last time, it made Glass unusable immediately. This time, just the corner has bubbled, although I believe it will continue advancing its way to unusable quickly so I’m working with Google to get another replacement unit.
The “optics pod,” as Google refers to it, is the video screen you see everything with on Glass. The apparently ridiculously fragile foil covering one end prevents light from entering the end of the prism. Without it, you wouldn’t see anything. When it bubbles, you end up with magnified bubbles all over the video screen, which makes it progressively worthless. I still haven’t heard if Google has figured out to how address this fatal design flaw. I don’t envy them, because it can’t be easy to engineer a solid end to a single piece of glass cube. But c’mon, you’re Google!
As I mentioned, the foil seems to be Glass’ Achilles heel, so I am very protective of it. No liquids have come into contact with it. I’ve heard humidity is a problem, but that’s pretty hard to avoid in Michigan during the summer. Google cannot keep producing a product that only works in the environments of certain parts of the U.S. without self-destructing. I’ve also heard extreme temperature shifts may be a problem, but Glass experienced none of those the past few days.
Until this problem developed, Glass was a fantastic travel companion. Along with my Droid Maxx, it helped me put together a great photo album of our trip. It served as a wonderful navigational aid and it helped me keep track of appointments and locations via my calendar. It also worked very well as a way to chat with my kids and coworkers while we were on the road for many hours at a time and to share messages and photos with them while we were working or being tourists.
Despite all the media hype suggesting Google Glass is evil, the more I use Glass the more I see it becoming a natural extension of our mobile phones that helps us stay connected without dropping our eyes to a phone screen and becoming physically disconnected.
But until Google can address this flaw, I see a future where more people are saying they were foiled by a fantastic traveling companion or simply choose to leave that companion behind. And that would be a damn shame.